Shipping and Shop Policy

Shipping policy

Shipping & Store Policies

 

Customer Satisfaction

We stand firmly behind the products you purchase from us, and we will work with you to make every purchase a pleasant experience. If at any time you find a product to be unsatisfactory, please contact us for assistance.

Shipping Policy

We ship our orders via major courier companies. Orders are typically shipped out from our facilities within 1 to 2 business days after an order has been received. Order status updates and shipment tracking info will be provided via email. Orders will only ship within India.

 

Handling Time
Please allow 1-3 Business Days for 3D Mats India SpeedPro to process your in-stock orders; Orders for items that are not in-stock can take much longer. If you have a time sensitive shipment, please give us a call to ensure there are no delays.

Delivery Time

As we have distributors all over in India, the delivery time frame mentioned in product details will be estimated between 5 to 7 days. But actual delivery time depends upon availability, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at 3D mats India.

We are not responsible for any delay caused by any unforeseen circumstances by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

 

Undeliverable Shipments & Change of Order

Customer must provide valid shipping address and telephone number upon order checkout. Our shipping carrier will make several attempts to deliver your order. Typically, a shipment will be returned to us after the 3rd delivery attempt. In the event your package is returned to us, you will incur a return shipping fee by the shipping carrier.

After an order has been picked up by a shipping carrier any changes to the order, such as change of item(s) or shipping address will incur a processing fee by the shipping carrier.

We reserve the right to deduct this return shipping fee and processing fee from any leftover balance from your order.

Back Order Policy

If an item is out of stock and will be in stock within 45 working days, you have the option of placing it on back order. If an item is on back order, your items will ship out together once all items are in stock. We do not do partial shipments. 

 

Pricing and Price Reductions/Corrections

We reserve the right to change prices and make any price corrections for products at any time. Please understand that any price reduction and promotion will not be applied to orders placed prior to price reduction or outside of promotional period.

Free Shipping

Free shipping is valid on orders of ₹ 8,000 or more, after promotions and discounts are applied. Packaging, taxes and prior purchases do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping. Offer is subject to change without notice.